About Us | Full Suite of Products, Personal Service (2024)

Stocks & ETFs Commission on Limit Orders 1 $0.00
Credit (Payment) on qualified Limit Orders 2 $1.00 per 1000 shares
Commission on qualified odd lot Limit Orders 1 $0.00
Commission on Market Orders $2.88
Commission on non-qualified odd lot orders 1 $2.88
Commission on Over-The-Counter (OTC) $2.88
Commission on Penny Stocks 3 See below
Broker-Assisted Commission $25.00
Options Commission $0.00
Contract Fee 50¢
Broker-Assisted Commission $25 + 50¢/Contract
Mutual Funds Broker-Assisted Commission $25.00
Fixed Income Broker-Assisted Commission Please call
Cryptocurrency Trading fee 4 See below

1 The order generally must be 100 shares or greater (not an odd lot order), otherwise a $2.88 commission rate applies. Odd lot limit orders qualify for the $0 commission if the principal amount of each order is $2,000 or more.

2 To receive credit (payment) for limit orders the following terms apply:
•Get Paid to Trade (GP2T) credit will be paid on every qualified limit order (both buys and sells) ($0.001 per share) executed during regular market hours and the order size is 100 shares or more. GP2T credit will not be paid during extended hours trading sessions.
•For BUY Orders: The filled order must be received at the market center at least one penny below the ask
•For SELL Orders: The filled order must be received in the market center at least one penny above the bid
•The Get Paid to Trade credit is paid in One Cent increments only – no fraction of a penny will be paid. (For example, if a qualified limit order mathematically earns a $10.258 credit, the customer will receive a credit of $10.25.)
•Note: A trade placed by a client may comply with the limit order qualifications at the time it is placed but may not qualify for the GP2T credit when executed due to price movements. In this instance, although no credit will be paid, the $0 commission will still apply.

3 For stocks priced under $1 the commission charge is $2.88 PLUS Low-Price Stock fee the greater of $0.0003 per share (Maximum 5% of principal) OR 0.25% of the principal amount of the trade.

4 Cryptocurrency trading fees are the greater of $1 or 1% of the trade value. Account related fees may apply to your SogoTrade account. Cryptocurrency trading is backed by Bakkt.

Please read the Characteristics and Risks of Standardized Options before you apply for option privileges.

You must evaluate your particular financial circ*mstances and trading objectives to determine whether or not entering limit orders is appropriate for you. You should consider the following factors when deciding whether you should enter Get Paid to Trade (“GP2T”) limit orders:


Nature of Limit Orders.

Generally, limit orders involve entering buy or sell orders at a specific price or better. This can be contrasted with market orders where the investor is entering an order to buy or sell a particular stock at the current market price, whatever that may be. With limit orders, they can only be filled if the market price reaches the stock’s limit price imposed by the investor. Limit orders are helpful if the investor does not want to buy a stock above or sell a stock below a predetermined price. Please click on the following SEC link for more information: https://www.sec.gov/fast-answers/answerslimithtm.html .


Price Volatility and Execution.

Because limit orders are priced away from the bid and ask, depending on whether the trade involves a buy or sell, there can be no assurance that a limit order will result in a full or even partial execution of the order. If the price remains static or moves in the opposite direction of the limit order, the trade may not be executed at all. Accordingly, if an investor wants to better ensure the full execution of their order, they should consider entering it as a market order and not a limit order. Further, if the market or a particular stock is experiencing volatility, a market order may be more appropriate if selling or buying a particular stock quickly is more important to you than placing a limit on the order and potentially realizing a better price.

Get Paid to Trade Payment Mechanism.

Broker Dealers, including SogoTrade, can realize a lower cost structure and greater revenue opportunities with certain qualified limit orders, as opposed to trades that are executed at the prevailing market price. The analysis involves adding liquidity to the markets versus taking liquidity from the markets. Limit orders add liquidity, which is viewed favorably by market centers because it creates more efficient trading and greater opportunities to realize better pricing. Market orders are executed at whatever the then current market price is and therefore remove liquidity from the market. Market centers, where stock trades are executed, charge broker-dealers more for orders that take liquidity and may pay broker-dealers for adding liquidity to the market.

The Get Paid to Trade limit order is designed so that the investor can realize payments from SogoTrade for entering orders that add liquidity to the markets. When a customer enters a limit order, the trade verification window will display the expected GP2T payment the customer is likely to receive. Whether the trade ultimately qualifies for payment can be determined only after the order is actually executed in the market place. Once the limit order is executed the customer will receive a confirmation, which will include the amount of the payment that the customer will receive. Once the trade is executed and if it qualifies for the GP2T payment, the payment will typically be immediately credited the the customer’s account. Although SogoTrade may credit the GP2T payment immediately after execution, SogoTrade is not obligated to do so and SogoTrade reserves the right to credit the accounts in an aggregated credit by the following month..

GP2T Limit Order Type.

SogoTrade offers a GP2T Limit order type in its trading platforms that allows customers to conveniently place an order potentially qualifying for a Get Paid to Trade payment, if executed. The order will be placed at a set increment (from $0.01 to $0.05, as determined by the customer) above or below the bid or ask, depending on whether it is a buy or sell order. Crucially, the ultimate limit price will be adjusted relative to the bid or ask when the order is placed, meaning the limit price may be different than the estimated limit seen on the order entry and verification screens. The limit price is adjusted to have a higher chance of execution while still potentially qualifying for a Get Paid to Trade payment, if the order is executed.

A GP2T Limit order is subject to the same risks as other limit orders, including the risk the order may not execute. Because the limit price on a GP2T Limit order is adjusted when placed, the ultimate limit price may be substantially different from the estimated limit price stated on the order entry and verification pages, particularly if the quote is stale (i.e. it has not been recently refreshed) or if the stock price is volatile. The customer should update the quote prior to placing the order.


Pricing and Other Limit Order Qualifications.

SogoTrade retains full discretion to permit participation in the GP2T program by customers who do not otherwise qualify. Click HERE for more information regarding pricing and GP2T qualifications.


Treatment of Credits; No Tax Advice.

From an accounting perspective, credits paid to customers under GP2T will be reported as an adjustment to the underlying cost basis of the equity traded, which will be reflected in the year-end 1099 tax statements issued to each customer. Client expressly understands and agrees that SogoTrade is not qualified to, and does not purport to provide, any legal, accounting, or tax advice or to prepare any legal, accounting or tax documents. Client will rely on his or her tax attorney or accountant for tax advice or tax preparation.

About Us | Full Suite of Products, Personal Service (2024)

FAQs

What are good customer service examples? ›

10 Examples of Good Customer Service That Will Blow Your Mind
  • Define your customer service standards and policies.
  • Hire and train the right people.
  • Make it easy for customers to reach you.
  • Listen actively to customer needs.
  • Resolve issues promptly.
  • Follow up.
  • Use customer feedback.
  • Show appreciation.
Mar 16, 2024

How do you provide an excellent customer service answer? ›

  • Treat customers with respect. ...
  • Provide prompt assistance. ...
  • Find solutions that actually meet customer needs. ...
  • Communicate clearly and concisely. ...
  • Be honest when things go wrong. ...
  • Focus on customer satisfaction and a sense of care. ...
  • Have a positive attitude. ...
  • Educate your team members about your business.
Feb 3, 2022

What does great customer service mean to you and give us an example where you have demonstrated this? ›

It involves actively listening to customers to understand their concerns or requirements and then providing prompt and effective solutions tailored to their individual needs. Good customer service also entails being courteous, empathetic and patient, even in challenging situations.

What are the basics of customer service? ›

The three main elements of customer service are 1) responding quickly, 2) customizing the customer experience and 3) taking initiative to help before being asked.

How do you write a good customer service review example? ›

I was completely impressed with their professionalism and customer service.” “The ambiance here is always inviting and comfortable.” “This is my go-to place for 'X…' - the best in town.” “Their staff is not only friendly but also highly skilled.”

How to answer "describe your customer service experience"? ›

In my customer service experience, I've consistently prioritized customer satisfaction by actively listening to their needs, resolving issues promptly, and providing clear, concise information. I excel in adapting to various communication styles and maintaining a professional, empathetic demeanor.

What are the 7 qualities of good customer service? ›

So make sure your reps can speak confidently, stay positive, and offer the kind of compelling arguments that lead to conversions.
  • Empathy. ...
  • Adaptability. ...
  • Ability to Use Positive Language. ...
  • Clear Communication Skills. ...
  • Self-Control. ...
  • Taking Responsibility. ...
  • Patience. ...
  • Effective Listening.

What words describe good customer service? ›

What are 5 words that describe good customer service qualities?
  • Attentive.
  • Empathetic.
  • Patient.
  • Proactive.
  • Responsive.
Feb 5, 2024

What are 5 qualities of a good customer service? ›

What are the most important customer service qualities?
  • They are loyal. ...
  • Good employee traits. ...
  • They are natural problem-solvers. ...
  • They are highly conscientious. ...
  • They are persuasive.
Mar 1, 2024

Can you give an example of when you have delivered excellent customer service? ›

⁠An example answer could be, "Once at my old job, a customer was upset because we ran out of something they wanted. I called other stores to find it and got it sent to our store. This made the customer happy and saved them time. They were thankful and kept coming back to our store, telling others to come too."

Can you describe a time when you have demonstrated exceptional customer service? ›

Answer 1: I waived a late fee for a loyal customer who had a personal emergency. Answer 2: I gave a free upgrade to a customer who had a bad experience with our product. Answer 3: I extended a coupon expiration date for a customer who had a valid reason for missing it.

What is customer service in simple words and examples? ›

Customer service refers to the assistance an organization offers to its customers before or after they buy or use products or services. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions.

What's a good example of customer service? ›

Some excellent customer service examples include: Personalized Service: A customer calls a tech support line and the representative addresses them by name, recalls their past interactions, and resolves their issue promptly.

What are the three skills for customer service? ›

The three most important qualities of customer service are often considered to be problem-solving, relationship-building, and product knowledge. Skills can differ according to industry, but they typically include a trio of relationship-, product-, and resolution-centric qualities.

How would you define a good customer service? ›

Good customer service involves promptly addressing customer needs, offering clear communication, and resolving issues effectively. It prioritizes a positive customer experience through empathy, responsiveness, and a commitment to exceeding expectations, fostering lasting relationships.

What are the 10 qualities of good customer service? ›

10 customer service skills for success
  • Empathy. Empathy is the ability to understand another person's emotions and perspective. ...
  • Problem solving. Being able to solve problems is key to customer service. ...
  • Communication. ...
  • Active listening. ...
  • Technical knowledge. ...
  • Patience. ...
  • Tenacity. ...
  • Adaptability.
Apr 3, 2024

What are the three things for good customer service? ›

It's tough to overstate the value of great support. When you embody important customer service qualities, you pleasantly surprise and impress even the most skeptical customers. The three most important qualities of customer service are people-first attitude, problem-solving and personal/professional ethics.

References

Top Articles
Alle Kreditkarten mit Lounge Zugang & Priority Pass im Vergleich
Priority Pass | Immer Loungezugang, ohne Status oder Business Class Ticket
Funny Roblox Id Codes 2023
Golden Abyss - Chapter 5 - Lunar_Angel
Www.paystubportal.com/7-11 Login
Joi Databas
DPhil Research - List of thesis titles
Shs Games 1V1 Lol
Evil Dead Rise Showtimes Near Massena Movieplex
Steamy Afternoon With Handsome Fernando
Which aspects are important in sales |#1 Prospection
Detroit Lions 50 50
18443168434
Newgate Honda
Zürich Stadion Letzigrund detailed interactive seating plan with seat & row numbers | Sitzplan Saalplan with Sitzplatz & Reihen Nummerierung
Grace Caroline Deepfake
978-0137606801
Nwi Arrests Lake County
Justified Official Series Trailer
London Ups Store
Committees Of Correspondence | Encyclopedia.com
Pizza Hut In Dinuba
Jinx Chapter 24: Release Date, Spoilers & Where To Read - OtakuKart
How Much You Should Be Tipping For Beauty Services - American Beauty Institute
Free Online Games on CrazyGames | Play Now!
Sizewise Stat Login
VERHUURD: Barentszstraat 12 in 'S-Gravenhage 2518 XG: Woonhuis.
Jet Ski Rental Conneaut Lake Pa
Unforeseen Drama: The Tower of Terror’s Mysterious Closure at Walt Disney World
Ups Print Store Near Me
C&T Wok Menu - Morrisville, NC Restaurant
How Taraswrld Leaks Exposed the Dark Side of TikTok Fame
University Of Michigan Paging System
Dashboard Unt
Access a Shared Resource | Computing for Arts + Sciences
Speechwire Login
Healthy Kaiserpermanente Org Sign On
Restored Republic
3473372961
Craigslist Gigs Norfolk
Moxfield Deck Builder
Senior Houses For Sale Near Me
Whitehall Preparatory And Fitness Academy Calendar
Trivago Myrtle Beach Hotels
Anya Banerjee Feet
Birmingham City Schools Clever Login
Thotsbook Com
Funkin' on the Heights
Vci Classified Paducah
Www Pig11 Net
Ty Glass Sentenced
Latest Posts
Article information

Author: Msgr. Refugio Daniel

Last Updated:

Views: 5893

Rating: 4.3 / 5 (54 voted)

Reviews: 93% of readers found this page helpful

Author information

Name: Msgr. Refugio Daniel

Birthday: 1999-09-15

Address: 8416 Beatty Center, Derekfort, VA 72092-0500

Phone: +6838967160603

Job: Mining Executive

Hobby: Woodworking, Knitting, Fishing, Coffee roasting, Kayaking, Horseback riding, Kite flying

Introduction: My name is Msgr. Refugio Daniel, I am a fine, precious, encouraging, calm, glamorous, vivacious, friendly person who loves writing and wants to share my knowledge and understanding with you.